When it was time to get everything delivered, I physically went into the store and asked to change the phone number on the account (because my husband is deployed and cannot receive phone calls) and I gave them the delivery address for all the furniture. There customer service was horrendous when it come to fixing my situation and left me stranded with no table and having to look for another dining table again in town. Locate the closest Furniture Row store near you to find deals on living room, dining room, bedroom, and/or outdoor furniture and decor at your local Littleton Furniture Row The sales person: James was so helpful in helping me find exactly what I was looking for and spent the time going into detail about how their mattresses are made and constructed. Dacono Mayor Wade Carlson explains, "We are pleased to welcome Furniture Row to the City of Dacono. If you expect good service, go elsewhere. Delivery 4 weeks later the couch wedge came ripped (on the bottom where I would never have seen it). I have bought four beds, three living room suites, kitchen chairs and a bench, a beautiful entertainment center, lamps...on and on. Beautiful Designs. We are grateful for Denver Mattress's continuing support. Contact the business for more information about recent service changes. A Better Tomorrow Starts Tonight.® Visit www.DenverMattress.com. The old saying is that you should never judge a book by its cover and Furniture Row should not have done that with us. The company is comprised of five specialty store brands including: Sofa Mart®, Oak Express®, Bedroom Expressions®, Denver Mattress Co®, and Big Sur Water Beds®. Again I called furniture row and they sent upholstery company out to see what the problem was and what part needed to be ordered. It's a feel good all around. Furniture Row provides plenty of options to put the finishing touches on any room. I contacted FR the same day and was told that a replacement part would be ordered and would be available for pick up in approximately 2-3 weeks. My eyes glanced on the stain he had left on the carpet and all of a sudden all the Spanish evaporated out of my brain and instead "get off" spat out of my mouth, Rigo was standing on the rug with a grin on his face completely oblivious. The more affordable offerings come with faux leather and synthetic upholstery options in either the gray and brown color palette. Now, fast forward 2.5 years and the quality of their furniture is a joke. Found a TV stand that would work as a dresser and it was less than half price. I am very comfortable with the selection process and the prices charged. They only get two stars because our sales guy Jerry was good to us. An American retailer, Furniture Row offers locations across the United States. for a $20.00 cash sale. It has the most support and the craftsmanship was superior to a lot of the other sofas we looked at. This was my first stop on the hunt for a couch, The 2 employees said hello to me and sort of greeted my from their desk. The Furniture Row Companies make up one of the largest family-owned specialty home furnishings and bedding retailers operating over 330 stores in 30 states. Not only was he helpful and knowledgeable, but he also wasn't pushy. Wilson will also give away a signed lamp from his collection in an on site raffle. Couches and sectionals come in a range of sizes, colors, and materials. An American retailer, Furniture Row offers locations across the United States. The staff were great. Delivery service from Daytona location is excellent. His knowledge was a huge factor in us choosing Sofa Mart over all other furniture stores. No furniture is indestructible and one has to expect two small children and two pets to take a toll on furniture. Furniture Row® in Dacono, CO is your local home furniture and decor destination where you will find bedroom, dining, and living room furniture at the best prices near Dacono. Yelp users haven’t asked any questions yet about, Hot Springs National Park, Hot Springs National Park, AR. Today we walked out with three rugs and a bench for a kitchen table. Let you know in a month. Our couch was super late getting delivered to us as well as the couch had several defects once it arrived. We bought the SNOWMASS bedroom set on 9/21/ and Jake said the delivey would be 10 days to the store. I ended up going else where. Went up to counter where a woman was helping someone just to ask a question. We've spent countless hours traveling from store to store in the NWA area. Using the same high‐quality materials as other leading brand name manufactures, Denver Mattress manufactures its mattresses in its Denver‐based factory and is able to eliminate the middleman and pass the savings on by taking on the role of manufacturer, retailer, and distributor. By speaking with a professional designer such as Grace, these complimentary design services will enable Lone Tree residents bring the design of their dreams to life. DON'T GO THERE!! Had I not wanted the pic so bad I would have walked out. Just bought our second set of furniture from Bri in Springdale. $6100 total price. The Design Studio inside Sofa Mart at Furniture Row was created to make the design experience simple, inspiring and affordable. Furniture Row® offer the unbeatable pricing and selection of specialty furniture stores in one convenient location, and we are dedicated to excellence in customer experience. After 2 months of my patient phone calls (they already got a couple thousand $$ from me), I told them to forget it. I got the run around 2 more times saying they would call and it was on the next truck. My wife and I went here recently looking for a couch. The Center is located 20‐miles north of Denver, situated in the southwest corner of Weld County. So we bought a $900 that is poorly made/designed. Overall, customers like the selection at both Denver Mattress locations and Furniture Row. My parents bought a couch set on September 7th, were told that it would take 2-4 weeks for them to arrive. Your local Dacono, CO Furniture Row® has the affordable pricing and incredible selection of multiple specialty home furniture stores, and it is located north of Denver on Interstate-25, at Exit 232. Their delivery system texts you to say you have a delivery scheduled the next day, when you don't. Do we like soft or firm, pillow top or not, low profile or standard. As of right now I probably won't be doing any future business with Furniture Row. However when the couch was delivered it was broken. So normally I would not take the time to right such a lengthy review, but my husband and I have had the absolute WORST experience with Furniture Row. He wouldn't even accept a tip for his time. I'm now leaving and taking my money else where. This year, the need for The Salvation Army's Red Kettle Campaign is even greater as we reach out to more families and individuals than ever before. Had a great experience here, definitely recommended to anyone looking to pick up a new Mattress or some new furniture for any room in the house. He felt genuine in his suggestions and ever talked us out of purchasing one item (which was more expensive) for a less expensive item that he felt worked better for what he understood of our family and our needs. I will believe it when it gets done, and I will update my post accordingly. Seriously considering BBB action, but will see if they get their damaged furniture from my home & refund my money timely first. Again, I waited. With a regional population expected to reach in excess of 200,000 residences in the next 15 to 20 years, there will be many opportunities for profitable economic development of all categories. They don't follow you around and badger you. Visit http://www.FurnitureRow.com, Furniture Row also owns and sponsors the #78 NASCAR Sprint Cup Series Chevrolet driven by Martin Truex Jr. full-time through Furniture Row Racing. The chair didn't come but was given to another customer who has been waiting longer than me. Bought a dining room table and chairs. Like all things you read on the Internet, understand there is no better judge than yourself. Your local Lone Tree, CO Furniture Row® has the affordable pricing and incredible selection of multiple specialty home furniture stores, and it is located near the Park Meadows Mall, south of C-470. The staff in Oak Express and Sofa Mart were both friendly and helpful. What a bunch of b.s! It was fairly priced and looks great in my dining room, he even put it together for me!!! How many minutes of my life have I wasted dealing with this company, especially Jeremy?! ", Nationally, nearly 36 million Americans receive assistance from The Salvation Army each year. They were great 8 to 10 years ago but not anymore. I can't believe that there was NO communication to let the customer know that an item that was scheduled for delivery was on back order. But now I know who to avoid. We wanted something with the same longevity, craftsmanship, and quality. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Comfortable Prices. However, went to buy a different mattress for the couch and the gentleman behind the counter in Denver Mattress was rude as ever. Thanks Furniture Row! Also to note: No one greeted my family when we came in. I told her to figure it out and that I wasn't giving her the address. I'm sad because I had to go elsewhere and settle for something else. The upholstery company was out within 2 days to figure out what the problem was and then let Furniture Row know. This event is not only to remember casualties of the Vietnam War, but to honor and show pride for all of our country's veterans." The company is among the "Top 15" largest national furniture retailers and it has become the nation's largest cash buyer of home furnishings. They did, we got a call, went back in only to find two more chairs, with more nails sticking out of them... seriously they didn't even bother to look at them. But I don't want to sleep on the floor any longer. We made eye contact with multiple sales associates but never had anyone come to assist us or even ask how we were doing. The rugs were on clearance and they even knocked off some more for taking home three. This was the first place on our quest to find a specific piece of bedroom furniture that had two "maybe" options. needed to be ordered. Instead I had my father call with what we thought was the correct credit card number. worth a stop inside. She took 12 minutes to get back with me on ONE price check. If that's all I was going off of I would say 4 stars. We had looked around at a few different places but didn't really find much, so we decided to swing down to Furniture Row in Daytona. About 5 minutes after the deliver was late we heard from the delivery driver saying they would be late. When we get home we find that the whacking has knocked staples out of the bottom of the chair that holds on the fabric and seems to have created gaps in some of the joints. For more information on upcoming Furniture Row Shopping Center's Grand Opening activities go to www.FurnitureRow.com. But very friendly and happy to help when you were ready for help.